DGCA Inquiry Flags IndiGo Delays: Over-optimised Operations and Minimal Crew Buffers
The Directorate General of Civil Aviation (DGCA), under the Ministry of Civil Aviation, released findings of its inquiry committee on large-scale IndiGo flight delays and cancellations. It flagged over-optimised operations prioritising commercial utilisation, inadequate aircraft and crew buffers, non-compliance with revised Flight Duty Time Limitation (FDTL) norms, and weak crisis management/internal escalation. DGCA, headquartered in New Delhi, levied financial penalties and coordinates regulatory functions with ICAO.
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