Interpersonal Skills

5 Questions

Match List-I with List-II and select the answer using the code given below the Lists:

List-I (Relationship category)	List-II (Communication type)
A. Between cricket captain and team members	1. Informal and firm
B. Between judge and lawyers in court	2. Informal and open-ended
C. Between Vice Chancellor and Deputy Registrar	3. Formal and open-ended
D. Between peers and coworkers	4. Formal and firm

2
With reference to 'circular letters', which of the following statements is/are correct?
1. Circular letters are usually addressed to a group of people.
2. Non-standard and customized content is typical of circular letters.
3. Circular letters are used to intimate appraisals and increments of employees within organisations.
4. Circular letters are less cost-effective than personalised and specific recipient-directed letters.
Select the answer using the code given below.
CSAT - 2026

Match List-I with List-II and select the answer using the code given below the Lists:

List-I (Tool of communication)	List-II (Purpose)
A. Memorandum	1. To record decisions
B. Flyer	2. To inform confidentially
C. Bcc	3. To intimate a directive
D. Minutes	4. To disseminate non-targeted information

Match List-I with List-II and select the answer using the code given below the Lists:

List-I (Barrier to communication)	List-II (Example)
A. Semantic	1. Lack of feedback
B. Cognitive	2. Misunderstanding the meaning of a word
C. Organisational	3. Fear of social stigma
D. Affective	4. Information overload

5

Which one of the following habits is found more often in good people?

CSAT - 2021